PRIVACY POLICY
Effective Date: September 1st, 2025
Last Updated: October 1st, 2025
PRIVACY POLICY
Part & Parcel, LLC (“Part & Parcel,” “we,” “us,” or “our”) is committed to protecting your privacy while providing human-centered AI enablement services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. INFORMATION WE COLLECT
1.1 Information You Provide
Contact Information: Name, email address, phone number, company name, job title
Account Information: Username, password, account preferences
Business Information: Company size, industry, AI readiness assessments
Payment Information: Billing address, payment method (processed by third-party providers)
Communications: Emails, support tickets, feedback, survey responses
Program Data: AI Literacy participation, training progress, workshop attendance
1.2 Information Collected Automatically
Usage Data: Pages visited, features used, time spent on site
Device Information: IP address, browser type, operating system, device identifiers
Cookies and Tracking: Session cookies, preference cookies, analytics cookies
Log Data: Access times, referral URLs, error logs
1.3 Information from AI Services
AI Interactions: Prompts, queries, and interactions with AI tools during training
Performance Metrics: AI implementation success metrics, usage patterns
Custom Models: Training data used for client-specific AI solutions (kept separate and confidential)
Data Category |
|---|
Examples |
|---|
Purpose |
|---|
Retention |
|---|
Contact Info
Name, Email
Book calls, respond to inquiries
Until deletion or 3 years
Usage Data
IP, browser
Improve site, analytics
1 year
AI Data
Prompts, feedback
Training, service improvement
2 years
2. HOW WE USE YOUR INFORMATION
We use collected information to:
Provide and improve our AI enablement services
Process transactions and send related information
Send administrative information about services, changes, and updates
Respond to comments, questions, and provide customer service
Monitor and analyze usage trends to improve user experience
Develop new products, services, and features
Protect against fraudulent, illegal, or harmful actions
Comply with legal obligations
3. AUTOMATED DECISION-MAKING TECHNOLOGY (ADMT) DISCLOSURE
California Residents: We use AI and automated systems in our services. Under CPRA:
We will provide pre-use notice for any ADMT affecting you significantly
You have the right to opt-out of ADMT processing
Human review is available for all automated decisions
You may request information about the logic involved in ADMT
4. DATA SHARING AND DISCLOSURE
We may share your information with:
Service Providers: Third parties performing services on our behalf
Contractors: Our collective model contractors (under strict confidentiality)
Business Partners: With your consent, for joint offerings
Legal Requirements: To comply with legal obligations or protect rights
Business Transfers: In connection with merger, acquisition, or asset sale
Aggregated Data: De-identified data for analytics and benchmarking
We do NOT sell or share your personal information for behavioral advertising.
5. YOUR PRIVACY RIGHTS (CALIFORNIA RESIDENTS)
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the right to:
Know what personal information we collect, use, and share
Access your personal information (twice annually free of charge)
Delete your personal information (with certain exceptions)
Correct inaccurate personal information
Opt-Out of sale/sharing (we do not sell your data)
Limit use of sensitive personal information
Non-Discrimination for exercising privacy rights
To exercise these rights, contact: legal@partparcel.ai
5.1 GDPR and International Privacy Rights
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request erasure of your data (“right to be forgotten”)
Restrict or object to processing
5.2 Data portability
We process your personal data based on your consent, our contractual obligations, legal compliance, or our legitimate business interests. Where required, we will obtain your explicit consent.
To exercise these rights, email: legal@partparcel.ai.
6. DATA RETENTION
We retain personal information for as long as necessary to:
Provide services you’ve requested
Comply with legal obligations
Resolve disputes and enforce agreements
Typical retention periods:
Account information: Duration of relationship + 3 years
Training records: 2 years
Financial records: 7 years
Marketing data: Until opt-out + 90 days
7. DATA SECURITY
We implement appropriate technical and organizational measures including:
Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication
Employee training on data protection
Incident response procedures
However, no method of transmission over the Internet is 100% secure.
8. COOKIES AND TRACKING TECHNOLOGIES
We currently use basic Google Analytics to monitor usage. Cookies may be used for session management, preference retention, and analytics. As of the effective date, we do not use third-party advertising cookies.
If and when cookies are used beyond session management, a cookie opt-out mechanism will be provided. You may also manage cookie preferences through your browser settings. We use cookies to:
Maintain session state
Remember preferences
Analyze site usage
Improve our services
You can control cookies through browser settings. Disabling cookies may limit functionality.
9. THIRD-PARTY LINKS
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
10. CHILDREN’S PRIVACY
Our services are not intended for individuals under 18. We do not knowingly collect data from children.
11. INTERNATIONAL DATA TRANSFERS
If we transfer data internationally, we ensure appropriate safeguards are in place.
12. CHANGES TO THIS PRIVACY POLICY
We may update this policy periodically. We will notify you of material changes via email or website notice.
13. NOTICE FOR TEXAS USERS (BUSINESS & COMMERCE CODE § 302)
Under Texas law, consumers are entitled to the following notice: If you have a complaint about the services provided on this website, contact Part & Parcel, LLC at legal@partparcel.ai. If your complaint is not resolved, you may contact the Texas Attorney General at www.texasattorneygeneral.gov or call 1-800-621-0508.
14. CONTACT INFORMATION
PRIVACY POLICY
Effective Date: September 1st, 2025
Last Updated: October 1st, 2025
PRIVACY POLICY
Part & Parcel, LLC (“Part & Parcel,” “we,” “us,” or “our”) is committed to protecting your privacy while providing human-centered AI enablement services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. INFORMATION WE COLLECT
1.1 Information You Provide
Contact Information: Name, email address, phone number, company name, job title
Account Information: Username, password, account preferences
Business Information: Company size, industry, AI readiness assessments
Payment Information: Billing address, payment method (processed by third-party providers)
Communications: Emails, support tickets, feedback, survey responses
Program Data: AI Literacy participation, training progress, workshop attendance
1.2 Information Collected Automatically
Usage Data: Pages visited, features used, time spent on site
Device Information: IP address, browser type, operating system, device identifiers
Cookies and Tracking: Session cookies, preference cookies, analytics cookies
Log Data: Access times, referral URLs, error logs
1.3 Information from AI Services
AI Interactions: Prompts, queries, and interactions with AI tools during training
Performance Metrics: AI implementation success metrics, usage patterns
Custom Models: Training data used for client-specific AI solutions (kept separate and confidential)
Data Category |
|---|
Examples |
|---|
Purpose |
|---|
Retention |
|---|
Contact Info
Name, Email
Book calls, respond to inquiries
Until deletion or 3 years
Usage Data
IP, browser
Improve site, analytics
1 year
AI Data
Prompts, feedback
Training, service improvement
2 years
2. HOW WE USE YOUR INFORMATION
We use collected information to:
Provide and improve our AI enablement services
Process transactions and send related information
Send administrative information about services, changes, and updates
Respond to comments, questions, and provide customer service
Monitor and analyze usage trends to improve user experience
Develop new products, services, and features
Protect against fraudulent, illegal, or harmful actions
Comply with legal obligations
3. AUTOMATED DECISION-MAKING TECHNOLOGY (ADMT) DISCLOSURE
California Residents: We use AI and automated systems in our services. Under CPRA:
We will provide pre-use notice for any ADMT affecting you significantly
You have the right to opt-out of ADMT processing
Human review is available for all automated decisions
You may request information about the logic involved in ADMT
4. DATA SHARING AND DISCLOSURE
We may share your information with:
Service Providers: Third parties performing services on our behalf
Contractors: Our collective model contractors (under strict confidentiality)
Business Partners: With your consent, for joint offerings
Legal Requirements: To comply with legal obligations or protect rights
Business Transfers: In connection with merger, acquisition, or asset sale
Aggregated Data: De-identified data for analytics and benchmarking
We do NOT sell or share your personal information for behavioral advertising.
5. YOUR PRIVACY RIGHTS (CALIFORNIA RESIDENTS)
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the right to:
Know what personal information we collect, use, and share
Access your personal information (twice annually free of charge)
Delete your personal information (with certain exceptions)
Correct inaccurate personal information
Opt-Out of sale/sharing (we do not sell your data)
Limit use of sensitive personal information
Non-Discrimination for exercising privacy rights
To exercise these rights, contact: legal@partparcel.ai
5.1 GDPR and International Privacy Rights
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request erasure of your data (“right to be forgotten”)
Restrict or object to processing
5.2 Data portability
We process your personal data based on your consent, our contractual obligations, legal compliance, or our legitimate business interests. Where required, we will obtain your explicit consent.
To exercise these rights, email: legal@partparcel.ai.
6. DATA RETENTION
We retain personal information for as long as necessary to:
Provide services you’ve requested
Comply with legal obligations
Resolve disputes and enforce agreements
Typical retention periods:
Account information: Duration of relationship + 3 years
Training records: 2 years
Financial records: 7 years
Marketing data: Until opt-out + 90 days
7. DATA SECURITY
We implement appropriate technical and organizational measures including:
Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication
Employee training on data protection
Incident response procedures
However, no method of transmission over the Internet is 100% secure.
8. COOKIES AND TRACKING TECHNOLOGIES
We currently use basic Google Analytics to monitor usage. Cookies may be used for session management, preference retention, and analytics. As of the effective date, we do not use third-party advertising cookies.
If and when cookies are used beyond session management, a cookie opt-out mechanism will be provided. You may also manage cookie preferences through your browser settings. We use cookies to:
Maintain session state
Remember preferences
Analyze site usage
Improve our services
You can control cookies through browser settings. Disabling cookies may limit functionality.
9. THIRD-PARTY LINKS
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
10. CHILDREN’S PRIVACY
Our services are not intended for individuals under 18. We do not knowingly collect data from children.
11. INTERNATIONAL DATA TRANSFERS
If we transfer data internationally, we ensure appropriate safeguards are in place.
12. CHANGES TO THIS PRIVACY POLICY
We may update this policy periodically. We will notify you of material changes via email or website notice.
13. NOTICE FOR TEXAS USERS (BUSINESS & COMMERCE CODE § 302)
Under Texas law, consumers are entitled to the following notice: If you have a complaint about the services provided on this website, contact Part & Parcel, LLC at legal@partparcel.ai. If your complaint is not resolved, you may contact the Texas Attorney General at www.texasattorneygeneral.gov or call 1-800-621-0508.